Your Privacy Choices

Last Updated: 20 October 2026

This page sets out the choices you have over how QMed Global Ltd, trading as Meidiama, uses your personal data. QMed Global Ltd is the data controller of your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details are in our Privacy Policy and Cookie Policy.

1. COOKIES AND TRACKING

We only place non-essential cookies (analytics and advertising cookies, such as Google Analytics, Meta Pixel and TikTok Pixel) on your device if you agree to them through our cookie banner. Strictly necessary cookies, which the website needs in order to work, are always active.

You can accept, decline or change your choices at any time:

  • Open Cookie Preferences
  • Use the "Cookie Preferences" link at the bottom of every page.
  • Use your browser settings to block or delete cookies. Blocking strictly necessary cookies may stop parts of the website from working.

Withdrawing consent stops future analytics and advertising data collection from your browser. It does not affect processing carried out before you withdrew it.

2. MARKETING EMAILS

We only send marketing emails if you have opted in, or if you are an existing customer and we are telling you about similar products (the "soft opt-in"). You have an absolute right to object to direct marketing:

  • Click the unsubscribe link included in every marketing email.
  • Or email support@meidiama.com with the subject "Unsubscribe".

Unsubscribing from marketing does not stop service messages about your orders, such as order and dispatch confirmations.

3. YOUR DATA PROTECTION RIGHTS

Under the UK GDPR, you can ask us to:

  • Access the personal data we hold about you (a "data subject access request").
  • Correct incomplete or inaccurate data.
  • Erase your data, where there is no good reason for us to keep processing it.
  • Restrict how we process your data.
  • Object to processing that relies on our legitimate interests.
  • Transfer your data to you or to another organisation (data portability).
  • Withdraw consent at any time, where we rely on your consent.

Some data must be kept by law even if you ask us to erase it. For example, transaction and financial records are kept for up to seven (7) years to meet HMRC requirements.

4. HOW TO MAKE A REQUEST

Email support@meidiama.com and tell us which right you want to use. We may need to confirm your identity before we act on the request. Making a request is free, and we aim to respond within one month. We will not treat you differently for exercising your rights.

You can also contact us by phone or WhatsApp on +44 7882500048, Monday to Friday, 9:00–17:00 (UK time), or by post at QMed Global Ltd, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

5. HEALTH INFORMATION

We do not need or request health or medical information to fulfil retail orders. Please do not send us sensitive medical information. If you choose to share health information in a support enquiry, we will only use it, with your explicit consent, to deal with that enquiry.

6. COMPLAINTS

If you are unhappy with how we have handled your personal data, please contact us first so we can try to put it right. You also have the right to complain at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at www.ico.org.uk.