Medical & Product Disclaimer
Medical & Product Disclaimer
At Meidiama, we are proud to provide high-quality over-the-counter (OTC) medical devices, mobility aids, and home health products. However, as an e-commerce retailer, it is important to clearly define our role in your healthcare journey.
1. NOT MEDICAL ADVICE
The products, descriptions, blog posts, and all other content provided on Meidiama.com are for general informational, comfort, and purchasing purposes only. Meidiama is a retailer and does not provide medical advice, diagnosis, or treatment.
Nothing stated or offered on this website is intended to be a substitute for professional medical advice from a registered doctor, nurse, therapist, or other qualified healthcare professional.
Never disregard professional medical advice or delay seeking it because of something you have read on our website.
2. PRODUCT CLAIMS AND REGULATORY STATUS
While we take all reasonable care to ensure that product descriptions, intended uses, specifications, and warnings are presented accurately on our store, this information is supplied directly by the product manufacturers.
- Regulatory Status: Because we carry a diverse catalogue ranging from general wellness items to regulated medical devices, the regulatory status is product-specific. Regulated medical devices sold to UK consumers must comply with the requirements of the Medicines and Healthcare products Regulatory Agency (MHRA) and bear the appropriate CE or UKCA conformity markings. Do not assume any product holds a specific medical certification unless explicitly stated on the applicable product page.
- General Wellness vs. Medical Devices: Certain general wellness or comfort items on this website are not classified as medical devices and are not intended to treat, cure, or prevent any specific disease. For regulated medical devices, their intended use (e.g., monitoring blood pressure or temperature) will be explicitly stated by the manufacturer.
- Retailer Status: As a retail distributor, Meidiama does not manufacture, modify, or independently test the products sold on this website. However, this does not affect your statutory rights under the Consumer Rights Act 2015 should a product be faulty, unsafe, or not as described.
3. USER RESPONSIBILITY & INSTRUCTIONS
Always read all physical labels, warnings, contraindications, and directions provided by the manufacturer in the product packaging before using any medical device or health product.
If the manufacturer’s physical instructions conflict with the information presented on our website, you must always follow the official physical product documentation. If you have any doubts about how to safely use a product, consult your healthcare provider or contact the manufacturer directly before use.
4. MEDICAL EMERGENCIES
Do not use this website or our customer support channels to manage a medical emergency. If you think you may have a medical emergency, call your doctor, go to the nearest hospital Accident and Emergency (A&E) department, or call 999 immediately. (For urgent but non-life-threatening medical advice in the UK, you can call NHS 111).