1. About these Terms

These Terms govern use of Meidiama.com and purchases made through the website. Meidiama is a trading brand of QMed Global Ltd, a UK private limited company.

2. Business identity

QMed Global Ltd company information is provided on the Company Information page. The legal business identity shown there forms part of the website's contracting information.

3. Eligibility

You must be legally capable of entering into a binding contract in your jurisdiction to place an order. The site is intended for consumers and not for prescription, clinical or professional-only purchasing under the current business model.

4. Product information

We aim to describe products accurately, including intended use, specifications, warnings and restrictions supplied by the manufacturer or supplier. Product information can change, and the product documentation supplied with the item may contain additional information that should be followed.

5. Pricing

Prices and applicable shipping charges are displayed at checkout or in the applicable product information. We may correct obvious pricing or typographical errors before accepting an order.

6. Orders and acceptance

Placing an order is an offer to purchase. An order confirmation acknowledges receipt but does not necessarily constitute final acceptance until we have confirmed the order under the website's ordering workflow. We may decline or cancel an order where the product is unavailable, cannot be lawfully supplied, or another legitimate reason prevents fulfillment.

7. Payment

Payment is processed through the payment method made available on the site. The payment provider and its applicable terms will be identified before launch. We do not claim to use a vendor that has not been selected.

8. Availability

Supplier inventory can change. If an item becomes unavailable after an order is placed, we will communicate the applicable options, which may include a refund or alternative process permitted by law.

9. Shipping and delays

Shipping is addressed in the Shipping & Delivery policy. Estimated delivery times are not guaranteed unless specifically stated and supportable. If we cannot ship as promised, applicable law may require notice, consent to a delay, or a refund.

10. Returns and refunds

Returns and refunds are governed by the Returns & Refunds policy and the product-specific terms shown before purchase.

11. Warranties

Manufacturer or supplier warranty terms, if any, are described on the product page and/or supplied warranty documentation. Meidiama does not promise a universal warranty on every product.

12. Third parties

Products may be fulfilled by third-party suppliers and delivered by third-party carriers. Meidiama remains responsible for its own customer-facing obligations under applicable law and its posted policies, while supplier-specific procedures may govern fulfillment and warranty processes.

13. Medical disclaimer

Meidiama is not a healthcare provider. Website information is general information, not diagnosis or treatment advice. See the Medical & Product Disclaimer.

14. Intellectual property

Unless otherwise stated, website text, branding, design and original materials are owned by or licensed to QMed Global Ltd and may not be copied or reused without permission, except where applicable law permits.

15. Prohibited use

You must not misuse the website, attempt unauthorized access, interfere with security, submit malicious content, impersonate another person, or use the site in violation of applicable law.

16. Limitation of liability

To the fullest extent permitted by applicable law, QMed is not liable for losses that are not reasonably foreseeable or that result from matters outside its reasonable control. Nothing in these Terms is intended to exclude or limit rights or liability that cannot lawfully be excluded or limited.

17. Force majeure

We may be affected by events outside reasonable control, including carrier disruptions, supplier shutdowns, severe weather, utility failures, cyber incidents, government action or other material disruptions. We will take reasonable steps to communicate material impacts.

18. Governing law and disputes

QMed is a UK company and these Terms are intended to be governed by the laws of England and Wales to the extent permitted by applicable law. Mandatory consumer protections that apply in the customer's state or jurisdiction are not excluded by this clause. The final dispute-resolution wording should be reviewed by counsel experienced in U.S. consumer e-commerce before publication.

19. Changes to these Terms

We may update these Terms as the business, website or legal requirements change. Material updates will be posted on the site with a new effective date.

20. Contact

Questions about these Terms can be sent to qusai@meidiama.com or support@meidiama.com.